PRIVACY POLICY

Effective Date: September 29, 2026

Posh Aesthetic Haus ("Posh," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase products, sign up for marketing communications, book an appointment, or otherwise interact with us online.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing and shipping address
Payment and transaction information
Account information
Product purchases and order history
Appointment and booking information
Information submitted through contact forms or other website forms
Marketing and communication preferences
Other information you choose to provide to us

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, referring website, interactions with our website, and other website usage information.

Online Purchases

When you purchase skincare or other products through our website, we collect information necessary to process and fulfill your order. This may include your name, email address, billing and shipping addresses, phone number, order information, and payment-related information.

Payment information may be processed by third-party payment processors and ecommerce service providers. Posh does not necessarily directly store your complete payment card information.

We may use your information to process payments, fulfill and ship orders, communicate with you regarding your purchase, provide customer service, prevent fraud, and maintain appropriate business and transaction records.

Appointment Booking

Posh may use third-party scheduling and practice-management platforms, including Boulevard or other providers, to facilitate online appointment booking and manage client relationships.

When you schedule an appointment, information such as your name, email address, phone number, appointment details, service selections, and other information you choose to provide may be collected and processed through these providers.

Third-party booking and practice-management providers maintain their own privacy and data-handling practices. If Posh changes its scheduling or practice-management provider, information may be processed through the provider being used by Posh at that time.

Please avoid submitting sensitive medical or health information through general website contact forms unless specifically requested through an appropriate secure system.

Email Marketing

You may choose to sign up to receive emails from Posh regarding skincare, services, promotions, events, product launches, educational content, and other updates.

We may use your name, email address, purchase history, interests, or interactions with our communications to personalize and manage these communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, appointment communications, account notices, or other messages necessary to provide services you have requested.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic and usage, improve our website, and support marketing efforts.

Our website platform and third-party analytics or advertising providers may collect information about how visitors interact with our website.

Depending on the technologies used on our website, these providers may include website hosting, analytics, advertising, social media, ecommerce, or marketing platforms.

You may be able to control certain cookies through your browser settings or through cookie preference tools made available on our website.

How We Use Your Information

We may use information we collect to:

Operate, maintain, and improve our website
Process and fulfill purchases
Schedule and manage appointments
Communicate with you about orders, appointments, services, and inquiries
Provide customer support
Send marketing communications when permitted
Personalize your experience
Understand website usage and performance
Maintain the security and integrity of our website
Detect or prevent fraudulent or unauthorized activity
Maintain business and transaction records
Comply with applicable legal and regulatory obligations
Protect the rights, safety, and property of Posh, our clients, and others

How We Share Information

We may share personal information with service providers that assist us in operating our business, including providers involved in:

Website hosting and ecommerce
Payment processing
Order fulfillment and shipping
Appointment scheduling and practice management
Email and marketing communications
Website analytics
Advertising and social media
Information technology and website security
Professional, legal, accounting, or compliance services

We may also disclose information when required by law or when reasonably necessary to protect our rights, prevent fraud, respond to legal proceedings, or protect the safety of our clients or others.

We do not disclose personal information to third parties for purposes unrelated to operating or marketing our business except as described in this Privacy Policy or as otherwise permitted or required by law.

Third-Party Services

Our website may contain links to or integrations with third-party websites, platforms, or services. These third parties operate under their own privacy policies and terms.

Posh is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your Choices

Depending on your location and applicable law, you may have certain rights or choices regarding your personal information.

You may contact us to request information regarding personal information we maintain about you or to request that certain information be corrected or deleted, subject to applicable legal, regulatory, contractual, and record-retention requirements.

You may opt out of marketing emails at any time using the unsubscribe link provided in those communications.

You may also manage certain cookie preferences through your browser or website cookie settings, when available.

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.

If we become aware that we have collected personal information from a child in a manner inconsistent with applicable law, we will take reasonable steps to address the information appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, service providers, or legal requirements.

When we make changes, we may update the effective date displayed at the top of this page. We encourage you to review this Privacy Policy periodically.